About the Role
We are looking for a Danish-speaking Customer Support Specialist to join our well-known brands in Greece. You will support our clients by handling customer inquiries, solving problems, and ensuring a smooth experience for users. This role is remote from Greece, with full training provided. Your responsibilities Answer customer questions via phone, email, or chat in Danish Provide product information and guide customers through troubleshooting steps Escalate technical issues to specialized teams when needed Ensure every interaction is handled with empathy and prof
Requirements
We are looking for a Danish-speaking Customer Support Specialist to join well-known brands in Greece. You will support our clients by handling customer inquiries, solving problems, and ensuring a smooth experience for users. This role is remote from Greece, with full training provided.
Your Responsibilities:
Answer customer questions via phone, email, or chat in Danish
Provide product information and guide customers through troubleshooting steps
Escalate technical issues to specialized teams when needed
Ensure every interaction is handled with empathy and profFluent in Danish (native level) and confident in English (written and spoken)
Your Profile:
Strong communication skills and customer-first attitude
Basic computer skills and ability to learn new systems quickly
Problem-solving mindset with patience and attention to detail
Previous customer support experience is a plus but not required
About the Company